Emergency and Support Contact
If there is an immediate risk to life or a serious medical emergency, call 999 immediately and request the appropriate emergency service (Ambulance, Police, or Fire and Rescue Service). After contacting the emergency services, please notify Gracepeace Healthcare Solutions Limited as soon as it is safe to do so.
Contact Numbers
Telephone: 02393075229
Emergency Out-of-Hours Number: 07311043422
Our Location
379 Hawthorn Crescent PO6 2TN Cosham, Portsmouth
Our Email
info@gracepeacehealthcare.co.uk
Visit Between
Monday to Friday, 9:00 am – 5:00 pm
Out-of-Hours Support
Our emergency on-call service is available outside normal office hours to assist with urgent care issues, including:
- Missed or delayed care visits
- Urgent changes to a client's care needs
- Carer absence or unexpected service disruption
- Safeguarding concerns
- Other urgent care-related matters
For all non-urgent enquiries, please contact the office during normal working hours.
NHS Support
Emergency: 999 NHS 111: For urgent medical advice when it is not a life-threatening emergency. GP: Clients should contact their registered GP for routine medical advice and ongoing healthcare needs.
Safeguarding Concerns
If you believe that a client is at risk of abuse, neglect, or exploitation, report the concern immediately to:
- Gracepeace Healthcare Solutions Limited's Registered Manager or Safeguarding Lead.
- Your Local Authority Adult or Children's Safeguarding Team, where appropriate.
- The Police by calling 999 in an emergency or 101 for non-emergency situations.
Complaints and Feedback
We welcome feedback to help us improve our services. For complaints or compliments, please contact: Registered Manager (Grace Agyemang Anim) Telephone: 02393075229/07311043422 Email: info@gracepeacehealthcare.co.uk We will acknowledge complaints promptly and investigate them fairly, confidentially, and in accordance with our Complaints Policy.